How to Fix “Cannot Get Yahoo Mail to Apple iPhone” Error?

Yahoo Mail

You are not receiving Yahoo Mail in your iPhone mailbox – Getting an error while checking your emails can be very annoying. But you can easily fix this error by following these troubleshooting steps. Otherwise, you can face issues while checking or sending emails. In this article, we will troubleshoot the “Yahoo Mail Problems with Apple iPhone” issue.

However, to get an instant resolution of the issue, feel free to contact Yahoo Email Support at the toll-free number.

When using the Yahoo email on their iPhone or iPad, many customers have reported the error “cannot get mail”. If you are also facing this annoying issue then try these steps.

How to Fix “Cannot Get Yahoo Mail to Apple iPhone” Error?

Yahoo allows the user to access the email service on different devices including the iPhone and iPad. You just need to configure the account on your device and you are good to go. But some users have reported the issues like Cannot Get Yahoo Mail Apple iPhone. If you are also facing such issues then try our basic troubleshooting steps:

Steps to Fix “Cannot Get Yahoo Mail to Apple iPhone”

Step 1 – Refresh the Inbox

To load the new email, you need to refresh the application. If you are using an iPhone then follow these steps.

  • Launch the Yahoo application on your iPhone.
  • Go to your account on it.
  • Here, scroll down on your screen and wait.
  • The system will check for new emails and give you the results.
  • If the “Cannot get Mail” issue appears then go to the next troubleshooting step.

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Step 2 – Quit the App and Relaunch it

If your application is not been used for days then there is a chance that the system has automatically stopped the background working on the application. If this is the case with you, follow these steps.

  • Terminate and remove the Email Application from the recent application.
  • Now restart the iPhone that you are using.
  • Wait until the device starts back again.
  • Once the device is on again, launch the email application.
  • Refresh the screen to see if there is any new email available.
  • If the “Cannot get Mail” error appears to go to the next step.
  • Otherwise, you can continue using Yahoo Mail on your iPhone.

Step 3 – Check the Internet Connection

If you do not have any internet connection on your device then you won’t be able to access any emails. In order to check the new email, you need an internet connection. The internet connection can be mobile data or wireless connection.

  • Check one of the internet connection methods is active on your device.
  • If the internet is working then the email application needs configuration to troubleshoot the issue.

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Step 4 – Delete the Yahoo Mail Account and Add Again

Sometimes the email session expires when you remove temporary or cache files from the system. This can be the case for you. To resolve such issues, simply follow these steps.

  • Delete the Yahoo email account.
  • Go to the mail, contacts, calendar application on your iPhone.
  • Then choose to email. The list of active accounts will appear.
  • Tap on the one that you wish to remove and tap on the delete button.
  • Now you need to add the account again.
  • In the mail application, click on Add Account button.
  • Then follow the on-screen instruction to add the Yahoo Email Account.

Check whether the Cannot Get Yahoo Mail to Apple iPhone is fixed or not. If the error persists then get an on-call technician by placing a call at Yahoo Support.

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Step 5 – Re-configure the Incoming and Outgoing Servers

Yahoo has recently updated their incoming and outgoing server for the user. If you are using the old settings then you need to update them. Otherwise, you will face the “Cannot Get Yahoo Mail to Apple iPhone” issue. You can try this information for your Yahoo Account.

Incoming Mail (IMAP) Server

  • Server –
  • Port – 993
  • Requires SSL – Yes

Outgoing Mail (SMTP) Server

  • Server –
  • Port – 465 or 587
  • Requires SSL – Yes
  • Requires authentication – Yes

Your login info

  • Email address – Your full email address ([email protected])
  • Password – Your account’s password
  • Requires authentication – Yes


If none of the above methods are working for you to resolve then you need to get a Yahoo live technician for the issue. The “Cannot Get Yahoo Mail to Apple iPhone” can be caused by some malware attack. In such a case, you need to remove it to protect the device and data.


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